Privacy Policy
Kaban Power
Kaban Power respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you book with us, stay at our property, or contact us.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Identification documents (such as passport or driver licence)
- Booking and stay details
- Records of communication with us
- BSB and Account number if bond refund is necessary
- PayID if bond refund is necessary
- Last 4 digit of the card if payment is made by card or refund has to be made.
We collect this information when you make a booking, check in, contact us, or use our website.
What Information We Don’t Collect
We may collect the following information:
- We don’t collect bank card details. Please don’t email your card details,
- Other information that is not related to check in.
Why We Collect Your Information
We use your personal information to:
- Process and manage your booking
- Verify your identity at check-in
- Communicate with you about your reservation
- Provide accommodation and related services
- Respond to your enquiries
- Maintain safety and security at our premises
- Meet legal and regulatory requirements
- Improve our services
We may also send you promotional offers, special deals, or updates about our services unless you have explicitly opted out. You can unsubscribe from marketing communications at any time.
Disclosure of Information
We do not sell your personal information.
We may share your information with:
- Our staff and contractors where necessary
- Payment processors and booking platforms
- IT and service providers
- Insurance providers
- Law enforcement agencies or government authorities where required by law
Identity information may be provided to legal authorities if formally requested or legally required.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Access is limited to authorised personnel only.
When personal information is no longer required, we securely delete or de-identify it in accordance with legal requirements.
Website Data & Cookies
Our website may collect technical information such as IP address, browser type, and browsing activity through cookies. This helps us improve website functionality and user experience.
You can manage cookie settings through your browser.
Access and Correction
You may request access to the personal information we hold about you and request corrections if needed.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Kaban Power
[Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]
Booking or check-in Consent Clause
By making a booking or check in with Kaban Power, you agree that we may collect, use, and store your personal information, including your name, contact details, and identification documents, for the purpose of managing your reservation, verifying your identity, providing accommodation services, and communicating with you.
You acknowledge that your information may be disclosed to service providers and legal authorities where required by law.
You also agree that we may send you promotional offers and updates about our services unless you have explicitly opted out.